Last Updated: November 22, 2025
1. Introduction
Welcome to Delve Online ("we," "our," or "us"). This Privacy Policy explains how The Night Project LTD collects, uses, discloses, and safeguards your information when you use our mobile game Delve Online (the "Game") and related services.
Please read this Privacy Policy carefully. By accessing or using the Game, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Game.
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide when using our Game, including:
- Account information (username, email address, password)
- Profile information (display name, avatar)
- Communications with us (support requests, feedback)
- In-game chat messages and communications
2.2 Information Collected Automatically
When you use the Game, we may automatically collect certain information, including:
- Device information (device type, operating system, unique device identifiers)
- Game usage data (play sessions, progress, achievements, in-game actions)
- Log data (access times, pages viewed, IP address)
- Analytics data (how you interact with the Game)
2.3 Information from Third Parties
We may receive information about you from third parties, including:
- Platform providers (Apple Game Center, Google Play Games)
- Analytics providers
- Social media platforms (if you choose to connect your account)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Game
- Create and manage your account
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your gaming experience
- Comply with legal obligations
4. Sharing of Information
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, customer support)
- Legal Requirements: When required by law or to respond to legal process
- Protection of Rights: To protect the rights, property, and safety of us, our users, or others
- Business Transfers: In connection with any merger, sale, or transfer of company assets
- With Your Consent: When you have given us permission to share your information
We do not sell your personal information to third parties.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide you with the Game and our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
If you wish to delete your account, please contact us at the email address provided below. Note that some information may be retained in our backup systems for a limited period.
6. Data Security
We take the security of your personal information seriously. We implement industry-standard technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.
While we strive to protect your information, please be aware that no security measures are perfect or impenetrable. We encourage you to take steps to protect your account credentials and report any suspicious activity to us immediately.
7. Children's Privacy
The Game is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of certain data collection and marketing communications
To exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Game, you consent to the transfer of your information to these countries.
10. Third-Party Links and Services
The Game may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
The Night Project LTD
Email: privacy@delve-online.com
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